Our team Careers

B2B team

Relationship Manager

What you'll be doing:

Serving as the lead point of contact for all assigned accounts
Building and maintaining strong, long-lasting and fruitful relationship with B2B clients
Developing relationship if trusted advisor for the relationships with key accounts and customer stakeholders
Ensuring timely delivery of our solutions according to needs of customers
Identifying areas of improvement to help meeting Division sales quotas
Assisting with challenging clients requests or issue escalations as needed

Requirements:

Previous industry related experience (2+ years), preferably but not limited to operator or PSP
Excellent communication skills and consistent mindset
Track record of achieved growth in Key accounts
Previous experience as KAM or VIP Accounts Manager will be distinctive advantage
Fluent English

We offer:

Remote-first
Clear understanding of your role and responsibilities
No micromanagement or bureaucracy – you can influence both tech and product decisions
Strong team of professionals and growth opportunities within the company

Business Development Manager

Requirements:

Industry related experience on the side of Payment provider, EMI or PSP
Experience in outreach campaigns and follow up initiatives
Commercial acumen
Experience with CRM (Salesforce, Zoho CRM, etc.)
Proactive and diligent
Previous experience as BDM is mandatory

As a Business Development Manager you will be:

Mail and phone following up on all deals and opportunities which are on hold - as assigned by Head of B2B Sales team
Keeping track of price books created for each account and whether every requisite of Opportunity/Deal is up-to-date, all is properly reflected and sufficient to be used in reporting functions adherent to Salesforce
Preparing regular weekly reports on activities performed and follow action plan +regular weekly tasks assigned by Head of B2B Sales team
Managing limited portfolio of existing B2B customers with the goal to ensure customer retention, revive ‘idle’ accounts and contact leads which have not been converted and are not marked as unqualified
Proactive following up with all onboarded B2B customers to make sure they are effectively processing in the first 6 weeks following onboarding and reaching the projected volumes in the first 12 wks of onboarding
Actively tracking and pursuing new potential customers across different verticals (via utilizing own network, events participation, cold or organic outreach)
Achieving monthly sales quota of at least 3 new closed deals / onboarded merchants or under Compliance review
Providing operational support via Slack and /or other channels to help expand current merchants portfolio and gain new traction from existing B2B accounts
Upselling, sustaining growth and actively building new revenue streams
Cross-Team communication with B2B Support/Account Executives, Compliance, and Back-Office to make sure best practices are adopted
Performing actions for building the sales funnel, maximizing revenue and profits, and actively act as Customer Success Lead for newly acquired merchants in the first weeks of onboarding and going live
Proactively pursuing and identifying new opportunities and niches to penetrate
Assisting and performing mail campaigns, sales activities and outreach as prescribed and supervised by Head of BU
Actively participating in any activities to promote the Brand, and boost revenue growth, perform call-to-action activities and communicate with clients via consistent approach, making sure that KPIs are met at any time for both new and existing merchants

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